Privacy policy

Until now, the LOPD has been complied with for data privacy issues, a law that as of May 25, 2018 is replaced by the General Data Protection Regulation (RGPD) of the European Union.

This Privacy Policy will only be valid for personal data obtained on the Website, and it is not applicable to information collected by third parties on other web pages, even if they are linked by the Website.

With this, the Website expresses its commitment to maintain and guarantee commercial relations with the User in a safe manner by protecting their personal data and guaranteeing their right to privacy.

Personal data required by the Website

In order to provide our services we need some identifying information according to the service that the Website provides you:

For the guestbook/opinions:
● Name: to identify the User.
● email: to know the email from which the comment was made.

For the blog:
If we have activated that Users can leave comments:
● Name: to identify the User
● email: to know the email from which the comment was made.

For the online store:
Only the data that is mandatory to be able to manage an order will be requested.
● Name and surname: to manage the order.
● NIF/fiscal code: to manage the order.
● Address: to manage the order.
● Zip Code: to manage the order.
● City: to manage the order.
● Province: to manage the order.
● Country: to manage the order.
● Telephone: to manage the order.
● email: to manage the order, to be able to send copies of the order and other communications related to the order.

For the private customer area:
The customer area is a private area. The person in charge of the Website will provide you with a username and password so that as a User you can access this restricted service, understanding that you accept all the legal conditions.

For the contact form:
● Name and surname: to be able to answer the query.
● Telephone: to be able to answer the query
● email: to be able to answer the query

To make payments online:
In case of using a credit or debit card or a PayPal account to make the online payment of any service or product, the User's banking or financial data involved in the payment are always managed directly by the providers indicated in the section Services offered by third parties. The Website will never have access to the User's bank details.

Additionally, when you visit our Website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

Legitimation

Thanks to the consent we can process your data, this being a mandatory requirement so that you can correctly access the services of the Website.

The user has his right to be forgotten when he wants all his data to be deleted from our database.

Data Category

The data collected by the Website is not considered sensitive or protected data.

According to article 9.1 of the new general data protection regulation of the European Union (GDPR), sensitive or protected data is considered to be personal data that reveals:

● Ethnic or racial origin.
● Political opinions.
● Religious or philosophical convictions.
● Union membership.
● Treatment of genetic data.
● Biometric data aimed at uniquely identifying a natural person.
● Data related to health.
● Data relating to the sexual life or sexual orientation of a natural person.

We only work with the minimum identification data to carry out our work: name, surname, address, telephone, email, NIF/fiscal code.

Data retention time

Customer data: name, telephone, postal address, email, etc. What is legally and technically required for the normal operation of the Website will remain in our system, unless the User exercises their right to delete or update it.

Application regulations

Since May 25, 2018, the Website is governed by the General Regulation on Data Protection (RGPD) of the European Union.
https://www.boe.es/doue/2016/119/L00001-00088.pdf

Security measures

The Website is hosted on the systems operated by Webempresa Europa SL, hereinafter Webempresa, the necessary technical and organizational security measures are implemented to guarantee the security of the User's personal data and thus prevent its alteration, loss and treatment and/or or unauthorized access. This taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All this in accordance with the provisions of the GDPR.

Likewise, Webempresa has established additional measures in order to reinforce the confidentiality and integrity of the information on this Website. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Specifically, the measures adopted by [hosting company] are:
● Connection with SSL certificate on the Website.
● Encryption of keys and passwords using standard cryptographic algorithms.
● Protection of servers through firewalls, sandboxing, and other standard security measures.
● Daily backup copies distributed geographically to guarantee the continuity of the service in the event of an incident.

rights exercises

Those Users who have provided their data to the Website may contact the owner of the website in order to freely exercise their right of access to their data, rectification or deletion, limitation and opposition regarding the data included in their files.

The method that the User must use to communicate with the Website will be through their email account registered in our web service, or in writing.

The User may exercise their rights by means of a written communication addressed to the Website with the reference "Data Protection", specifying their data, proving their identity and the reasons for their request at the following address:

[email protected]

Any information that we need to store by virtue of a legal, fiscal or contractual obligation will be blocked and only used for said purposes instead of being deleted.

Modification of the privacy policy

Website reserves the right to modify the Privacy Policy, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any modification of the Privacy Policy will be published at least ten days before its effective application.

Responsible for the file and person in charge of the treatment

The person responsible for the data file is the owner of the Website.

Services offered by third parties

To provide services strictly necessary for its proper functioning, the Website uses the following service providers under their corresponding privacy conditions:

● Google Analytics, for statistics. https://policies.google.com/privacy?hl=es
● Webempresa, domain registration and mail service. https://www.webempresa.com/aviso-legal.html
● Redsys virtual POS for collections. http://www.redsys.es/legal/20180223_aviso_legal_web_publica_redsys.pdf
● PayPal for collections. https://www.paypal.com/es/webapps/mpp/ua/privacy-full
● Mandrill/MailChimp, mail delivery. https://mailchimp.com/legal/privacy/

social plugins

On our Website we offer links and services related to different social networks. If the User is a member of a social network and clicks on the corresponding link, the social network provider may link their profile data with the information of their visit to the Website.

Therefore, the User must be informed about the functions and policies on the treatment of their personal data of the respective social network. Whether you access one of our web pages with one of your profiles on social networks or share information through them.

The User can access the privacy policies of the different social networks at any time, as well as configure their profile to guarantee their privacy.

●Facebook: https://www.facebook.com/help/323540651073243/

Acceptance, consent and revocability

The User declares to have been informed of these conditions on the protection of personal data, accepting and consenting to their treatment by the Website in the manner and for the purposes indicated in the Legal Notice.

At any time the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive character.

Cookie policy

We wish to inform you that the Website uses cookies to measure and analyze the navigation of our users.

Cookies are files that are installed on the computer from which you access the Website for the purposes described on this page.

The applications we use to obtain navigation information, measure and analyze the audience are:

● Google Analytics http://www.google.com/policies/technologies/cookies/

These applications have been developed by Google that provide us with the service of measuring and analyzing the audience of our pages. Likewise, they themselves can use this data to improve their own services and to offer services to other companies. You can find out about these other uses from the indicated links.

These tools do not obtain data about your name or surname or the postal address from where you connect. The information they obtain is related to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which you access is assigned, the number of new users, the frequency and recurrence of visits, the time of the visit, the browser and the operator or type of terminal from which the visit is made.

We use this information to improve our pages, detect new needs and assess the improvements to introduce in order to provide a better service to the users who visit us, adapting them, for example, to the most used browsers or terminals.

You can do so by configuring the options of the browser installed on your computer to allow, know, block or delete the cookies installed on your computer. You can find information on how to do it in the case that you use as a browser:

● Firefox https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?esab=a&s=politic+cookies&r=0&as=s
● Chrome https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
● Explorer https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
● Edge https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
● Safari https://support.apple.com/kb/PH21411?viewlocale=es_ES&locale=es_ES